The minimum deposit or withdrawal amount for any account type is $5.
However, the minimum amount varies depending on the payment method.

Yes, if your account is verified, you can request a withdrawal for your available balance at any time.

Withdrawal requests are processed instantly by our Artificial Intelligence Back Office System, based on algorithmic parameters. You’ll receive your money immediately, or on the same day your request is executed. Withdrawals via bank wire, credit or debit card usually take 2-5 business days to reach your account.

No, we don’t charge any fees on deposits or withdrawals.

For international bank wires, we cover all fees imposed by our bank, for all transactions equal to or greater than $200 (or your currency equivalent).

This is subject to change at any time.

No, all bonuses we offer are for trading purposes only, and can’t be withdrawn. They are offered to help you open larger positions and maintain them.

Profits earned using the bonuses, however, can be withdrawn at any time. Do keep in mind though, withdrawing funds will lead to a proportional removal of your trading bonus.

No, you can’t. As a regulated company, we can’t accept deposits or withdrawals from third parties. Deposits can only be made from accounts that belong to you, and all withdrawals must go back to the source of the deposit.

If the credit or debit card you used to deposit has expired or been cancelled, but the account it was linked to is still open, you’ll still receive withdrawals as normal, as per our priority procedure.

If the associated bank account has also been closed, please refer to What can I do if my bank account is closed and can no longer accept funds?

No, you can’t transfer funds from your trading account to that of another client. You can only transfer funds between accounts that belong to you.

Yes, you can withdraw your available balance even if you have an open position. However, as an added layer of account security, the following restrictions apply:

• Requests that cause the margin level of your account to fall below 150% are not accepted between Monday 01:00 and Friday 23:50 (GMT+2, DST applies)
• Requests that cause the margin level of your account to fall below 400% are not accepted on the weekend, between Friday 23:50 and Monday 01:00 (GMT+2, DST applies)

MyWallet is where you can securely store all the funds you’ve earned from various Netglider programs.

It provides you with an easy way to manage your funds, including transfers and transaction history.

When transferring funds to your Netglider trading account, MyWallet acts just like any other payment method, so, you’ll still be eligible to receive any deposit bonuses.

Your funds are kept in segregated accounts with well-established, highly reputable Banking Institutions.

No, you can’t withdraw funds directly from MyWallet.

You must first transfer your funds to one of your Netglider trading accounts, and then make a withdrawal request as normal.

If your bank account is closed and can no longer receive funds, please email us a document issued by your bank confirming this to support@netgliderglobal.com. Please ensure the document includes the bank account number and the date.

Once we receive your email, we will exclude this bank account from future withdrawals.

If you’ve already requested a withdrawal to the closed bank account, and the payment has been processed, please send us the aforementioned email and we will help you locate the payment.

All deposits are automatically converted into the base currency of your trading account, so, you can deposit money in any currency you like.

There are two easy ways to do this:

• Filter transaction history on your dashboard by Transaction Type, Trading Account, and Affiliate ID, using the dropdowns

OR

• Sort transaction history on your dashboard by Date or Amount, in Ascending or Descending order, by clicking on the column headers

The security of your funds are our top priority and thus several measures are in place:

Segregation of client funds: all client funds are held in segregated accounts, separate from the company’s own, meaning in the event of insolvency, your money is protected.

Reputable banking partners: all client and operational funds are held in accounts with highly reputable global institutions.

Yes, exchange rates can apply at two points, at Netglider’s end or via payment processors. For example, when it comes to credit or debit card transactions, these are handled by the processor and are out of our hands.

When you initiate a deposit or withdrawal in WebTrader or the Netglider App, the exchange rate is displayed before you confirm.

Netglider supports a wide range of options:

• Credit/Debit Cards
• Bank Transfers
• Local Transfers
• E-wallets

To view options applicable to your account: Log in to WebTrader or the Netglider App → Funding → Deposit/Withdrawal.

Yes, you can instantly transfer money between your verified trading accounts by requesting an internal transfer in the WebTrader or Netglider App under the 'Funding' section. If the two accounts have different base currencies, the amount will be automatically converted using Netglider's live rate.

You can only cancel your withdrawal request if it is still Pending:

• Log in to WebTrader or the Netglider App.
• Go to Funding → Transaction History.
• Open Pending Withdrawals.
• Click Cancel next to the relevant request.

Note: Once a withdrawal is Processed, it cannot be cancelled.

Funds must first return to their original source:

• Matching Rule – the exact amount deposited via a specific method (e.g. your credit/debit card) is refunded back to that same source.
• Additional Funds – any remaining balance (profits or extra margin) can then be withdrawn with a new request via any available method listed under Funding.

You can withdraw any amount, up to your total available account balance, to your card via Bank Card Payout, if your card is supported by the relevant payout programs.

Tip: For all withdrawal methods, log in and visit Funding → Withdrawal.