Help Center
Trading Platforms
You can trade any of the instruments we offer on the MT5 platform, including:
- Crypto CFDs
- Stock CFDs
- Stocks
- Stock Indices CFDs
- Forex
- Precious Metals CFDs
- Energies CFDs
- Commodities CFDs
No, unfortunately you can’t change the time zone on your MT4 or MT5 trading terminal.
Our servers are always set to GMT+2 during winter and GMT+3 during summer. Adopting the GMT time zone helps avoid having small candlesticks on Sundays, allowing you to conduct smoother, more straightforward technical analysis and back-testing.
Yes, both the MT4 and MT5 platforms allow you to trade using EAs or trading robots.
Yes, we offer both the MT4 and MT5 platforms as downloadable terminals for Mac.
By following the links, you’ll also find instructions on how to download and install the platforms, as well as how to connect to our servers.
The platform displays the EU time zone, as our servers are hosted in high-tech European facilities, to ensure you get the highest quality of service.
No, Stock CFDs are only available for trading on the MT5 platform.
If you already have an MT4 account with us, you can open an additional MT5 account via the Members Area.
If you’re not yet a client, you can open an account here.
If you feel the platform is running slow, you can try the following:
- Reinstall the platform
- Check your internet connection
- Ensure you don’t have too many windows open in the platform
- If, after trying all of the above, the platform is still running slow, contact us via Live Chat or send an email to support@netgliderglobal.com.
If the ‘New Order’ button is greyed out, check that:
- Your account is verified
- You have enough funds to trade
- You’re trying to open trades on the right instruments
- If you need further assistance, contact us via Live Chat or send an email to support@netgliderglobal.com.
No, we won’t close your open positions or pending orders if you go offline. They will remain on the platform and appear the next time you log in.
This applies for all order types except trailing stops, which become inactive when you go offline or log out of MT4 or MT5. Expert Advisors (EAs) also become inactive on the platforms when you log out or go offline.
No, you can’t access the MT5 platform using your MT4 account ID, but you can easily register for an MT5 account by clicking here.
To gain access to the Netglider App, you have to download it from the Apple App store or Google Play by searching Netglider.COM. To start using the app, download it, follow the account opening procedure, make a deposit and start trading immediately. You can also open a Demo account and use it for practice.
The Netglider App supports both MT4 and MT5 accounts. New users can open an MT4 or MT5 account through the Netglider App, whereas existing clients can use the app to open additional MT4 and MT5 accounts. Any account that is opened via the Netglider App can also be used on our MT4 and MT5 platform.
Yes, you can login with your existing MT4 or MT5 account, and use the Netglider App for trading as well as for funding and account management.
If you are an existing client with a verified MT4 or MT5 account, you can open an additional MT4 or MT5 account via the Netglider App without having to re-submit your verification documents. However, if you are a new client, you can verify your MT4 or MT5 account directly via the Netglider App by providing us with all the necessary verification documents (i.e. Proof of Identity and Proof of Residency).
On the Netglider App, you can trade all the instruments available at Netglider including Crypto CFDs, Stock CFDs, Stock Indices CFDs, Forex, CFDs on Precious Metals and CFDs on Energies.
As long as you have an MT4 or MT5 account, you can use either the Netglider App or the MT4/MT5 platform. Any trading performed via the Netglider App will be reflected on your MT4 or MT5 platform and vice versa.
You can use the Netglider App to manage the funding of your accounts. You can perform deposits, withdrawals and transfer funds between your trading accounts via the Netglider App.
To start trading on the MT5 platform you need to have an MT5 trading account. It is not possible to trade on the MT5 platform with your existing MT4 account. To open an MT5 account click here.
Click 'File' ⇾ Click "Open an account" which opens a new window, "Trading servers" ⇾ scroll down and click the + sign at "Add new broker", then type 'Netglider' and click "Scan".
Once the scanning has been done, close this window by clicking "Cancel".
Following this, please try to log in again by clicking "File" ⇾ "Login to Trading Account" in order to see if your server name is there.
To check which server to login to, refer to your welcome email or Overview of My Accounts in the Members Area
To start trading on the MT4 platform you need to have an MT4 trading account. It is not possible to trade on the MT4 platform if you have an existing MT5 account. To open an MT4 account click here.
On the MT4 platform you can trade all the instruments available at Netglider including Stock Indices, Forex, Precious Metals and Energies. Individual Stocks are only available on MT5.
You will be able to open and close positions at any time during the trading day (i.e. open a long Amazon position on the first tick of trading day and close the position 10 minutes later).
You can trade Turbo Stocks with maximum leverage of 200:1.
Since positions will be closed daily, you will not be eligible to receive dividends when trading Turbo Stocks.
Turbo stocks are only available on the MT5 platform.
You can only trade Turbo Stocks under our Standard account type.
Margin rate calculation will be based on the lowest between your account and the instrument traded.
When trading on a micro lot account, you need to select instruments from the ‘Market Watch’ window that include the extension ‘micro’. For example, if you want to trade EURUSD, search for EURUSDmicro.
Any greyed-out symbols on the platform indicate that this symbol is not enabled for trading. I you find these confusing, you can right-click on them and select ‘Hide’.
For more information about the differences between our account types, click here.
The only fee for this product is the spread. No swaps or commissions will be charged.
Any open positions will be closed automatically at the end of the trading session, at the last price available to trade.
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